FlowApps (Plugins)
Using pre-built, intelligent integrations for services like Cal.com and HubSpot.
FlowApps are the plugin system of Iqra AI. They allow you to add complex capabilities—like booking a meeting, creating a CRM contact, or sending a Slack message—without writing a single line of API code.
Unlike generic Custom Tools, FlowApps provide a Native UI Experience.
Why use FlowApps?
Dynamic Dropdowns
No more ID hunting. Instead of asking for a "Calendar ID", the node connects to your account and shows a dropdown of your available calendars.
Validated Inputs
The node knows what is required (e.g., Email, Date). It validates your inputs before you save, preventing runtime errors.
Latency Masking
APIs take time. FlowApps allow the agent to speak a filler phrase ("Let me check that for you...") while the tool is executing, eliminating dead air.
Configuring a FlowApp Node
Add the Node
Drag your desired app (e.g., Cal.com) from the Integrations category in the Sidebar Palette onto the canvas.
Select Action
Click the node. In the configuration panel, select the Action you want to perform (e.g., "Book a Meeting").
- Note: The form below will change dynamically based on the action you choose.
Configure Inputs
You will see a list of fields required by the API. For each field, you have two choices:
Option A: Static / Template (You define it) You provide the value. It can be a hardcoded string or a Script Variable.
- Example:
Email->{{ variables.user_email }}
Option B: AI Generated (Agent defines it) You verify the checkbox "AI Generated".
- The system will instruct the LLM to extract this information from the conversation history.
- Example:
Reason-> The agent listens to the user and fills this field automatically.
Select Credentials
If the app requires authentication (e.g., HubSpot), select the Integration account you connected in the Integrations Tab.
- Public Apps: Some apps (like Weather) do not require an account.
Advanced Features
Smart Fetchers (Context Aware)
Some dropdowns are "Smart." They depend on other fields.
- Scenario: You want to book a meeting.
- Step 1: Select User (Dropdown lists your team members).
- Step 2: Select Event Type.
- Magic: The Event Type dropdown automatically updates to show only events belonging to the selected User.
Latency Masking (Speaking Before Execution)
External APIs can be slow. A 2-second delay feels like an eternity in a voice conversation.
Use the Speaking Before Execution field to mask this delay.
- Text: "One moment, let me see what times are available..."
- Behavior: The Agent starts speaking this text immediately. While speaking, the system executes the API call in the background. By the time the agent finishes speaking, the data is ready.
Multi-Language
If you use Latency Masking, remember to provide the filler phrase for every language enabled in your business.
Output Mapping
When the FlowApp finishes, it returns data (e.g., booking_id, status).
You can map these results to Script Variables to use them later in the flow.
- Output:
booking_id-> Map to Variable:my_booking_ref - Usage: In a later SMS node, use
Your ref is {{ variables.my_booking_ref }}.